1. Help the NHS to help you get the treatment you need

    Advice and Information -

    If you need medical help, the NHS is still here for you.

  2. Urgent care – talk before you walk

    News -

    As part of the initial response to the Covid-19 outbreak some urgent care centres were closed in Leicester, Leicestershire and Rutland. A phased reopening has now started.

  3. COVID-19 has disproportionately affected Black and Asian people according to latest PHE report. Tell us your experience

    News -

    Share your story to help services learn and improve from the experiences of people from Black, Asian, and Minority Ethnic backgrounds during COVID-19.

  4. Annual Report 2019-20 - Guided by you

    Report -

    During 2019-20 we continued to assert ourselves as an independent champion to put Rutland people at the heart of decisions as the health and care environment moves towards an integrated care system and single strategic commissioning body.

  5. Your experiences of Health and Care services during the Covid-19 pandemic

    Report -

    1383 people across Leicester, Leicestershire and Rutland completed a survey from local Healthwatch and Clinical Commissioning Groups (CCG), that ran from 30 April to 7 June 2020. Of these there were 135 responses from people in Rutland.

  6. How people with long term or multiple conditions experience care in Rutland GP surgeries

    Report -

    We have been interviewing people in Rutland with long term or multiple health conditions in order to understand their experiences of care at their GP surgery.

  7. Report highlights how people’s experiences of health and social care services in Rutland differed from neighbouring Leicester and Leicestershire, during the Covid-19 lockdown

    Report -

    During the height of the Spring 2020 Coronavirus lockdown, between late April and early June, we were asking the public across Leicester Leicestershire and Rutland (LLR) to tell us about their experiences of health and care support.

  8. More people than ever are eligible for a free flu vaccination this year

    News -

    The best way to help protect yourself and others from catching and spreading flu is to have the flu vaccination every year. Flu strains change from year to year so that last year’s vaccine may not protect you from this year’s strains.

  9. St Mary’s GP surgery, Stamford: closure

    News -

    Share your views about the change in service

  10. Healthwatch England response to CQC's State of Care report for 2019/20

    News -

    Care Quality Commission's report today shows COVID-19 is magnifying inequalities and “risks turning fault lines into chasms”.

  11. Proposal for health and care in Rutland under discussion

    News -

    Rutland residents and health care professionals to come together and discuss the development of a local plan for health and care in Rutland.

  12. Urgent care centres and healthcare hubs reopening across Leicester, Leicestershire and Rutland

    News -

    Following temporary closure during the early stages of the Covid-19 pandemic, eight urgent care centres and healthcare hubs have now reopened.

  13. Considerations for Rutland - questions on the Leicester acute hospitals and maternity reconfiguration proposals

    Report -

    Read our 'Considerations for Rutland' document that was sent to commissioners in response to the Leicester acute hospitals and maternity reconfiguration pre-consultation business case.

  14. Update on Covid-19 Vaccination Programme for Rutland

    News -

    The Covid-19 vaccination programme in Rutland is planned to start on December 21st 2020, subject to delivery of the first batch of the vaccine.

  15. GP practice and pharmacy opening over Christmas and New Year

    News -

    GP practices and pharmacies across Leicester, Leicestershire and Rutland will operate at different times than usual over Christmas and New Year 2020/21.

  16. Healthwatch Rutland reflects the public voice: The University Hospitals of Leicester NHS Trust consultation on reconfiguration of acute hospitals and maternity services

    Report -

    The consultation about proposals to transform Leicester acute hospitals and maternity services has now closed. Thank you to everyone who has given feedback on how the changes may affect you and your families.

  17. COVID-19 vaccination programme update

    News -

    Rutland’s COVID-19 vaccination programme commenced in December 2020 and is focused currently on priority group 1 of over 80’s, care home residents and workers, and some NHS frontline staff.

  18. An important message from your local NHS regarding coronavirus

    News -

    "Your local NHS is currently under immense pressure from the impact of Covid-19."

  19. COVID-19 vaccination available for limited period for priority groups at Leicester hospital sites

    News -

    People in Leicester, Leicestershire and Rutland who are currently a priority for COVID-19 vaccines are being invited to book a vaccination at one of three hospitals sites.

  20. COVID-19 rapid testing centre opens in Rutland

    News -

    The new COVID-19 rapid testing centre located at Oakham Enterprise Park is now open and offers regular tests to people who are unable to work from home and have no COVID symptoms.

  21. Health services over the Easter weekend

    News -

    The NHS is here for you over Easter if you need it

  22. Your opportunity to influence health and care services in Rutland: What matters to you?

    News -

    A message from Dr Janet Underwood the Chair of Healthwatch Rutland

  23. What matters to you?

    News -

    Our project What matters to you? is asking how you want to take control of your own health and wellbeing and help you to live a healthier life

  24. Do you know anyone who could benefit from a GP Access card?

    News -

    Previously known as My Right to Healthcare, GP Access cards allow people who aren't registered with a GP practice, have no fixed address or identification to communicate their right to healthcare.

  25. Access to appointments at Oakham Medical Practice

    News -

    We are aware that some patients have had difficulties accessing appointments at Oakham Medical Practice (OMP) in recent months.

  26. Lets Talk.. Healthwatch in Leicester, Leicestershire and Rutland launch a joint programme of community engagement

    News -

    Working together with Healthwatch Leicester and Leicestershire, Healthwatch Rutland will be running a series of themed community focus groups to identify the impact of changes introduced across health and social care, in response to the pandemic.

  27. Let's Talk...come and have your say on accessing appointments at GP practices in Rutland

    News -

    As part of our new 'Lets Talk' joint project with Leicester and Leicestershire Healthwatch we will be having our first conversation around accessing appointments at GP practices in Rutland.

  28. Help plan GP services by sharing your views

    News -

    The NHS in Leicester, Leicestershire and Rutland is asking local residents to share their views and experiences of services provided at local GP practices and health centres by taking part in an online survey.

  29. Annual Report 2020-2021 - On equal terms

    Report -

    This year has been a very difficult one for everybody. While Healthwatch couldn't visit health and social care premises, we were still able to investigate the impact of the pandemic on people's access to the services that matter to them most.

  30. Top tips to get the most out of your GP appointment

    Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at these top tips to make the most out of your GP appointment.

  31. Let’s Talk: Health Checks and Screening

    News -

    Do you usually access regular health checks and screening? How have these checks being put on hold affected you?

  32. Masks must still be worn in healthcare settings

    News -

    The NHS in Leicester, Leicestershire and Rutland (LLR) advises that you still need to wear a mask or face covering in healthcare settings, including GP practices, hospitals and vaccination sites.

  33. GP Data for planning and research collection: what you need to know

    News -

    The NHS is making some changes to how it collects and uses patient data. To make sure you're clued up, read some frequently asked questions about the upcoming GP Data for planning and research collection below.

  34. Your views helped improve non-emergency patient transport services

    News -

    NHS England has published a new report outlining changes to non-emergency patient transport services (NEPTS) and broader NHS transport support. Take a look at what the changes mean for you and your loved ones.

  35. What Matters to You? Our report on what people in the county want from Place-based Health and Care

    Report -

    To help inform the creation of a new Place-based Health and Care Plan for Rutland, we asked people in Rutland to tell us what they need and want from local health and care services when they are ill, and to help them live healthy lives.

  36. Let's Talk

    News -

    Find out more about our joint project with Healthwatch Leicester and Leicestershire

  37. Your views on accessing GP Practice Appointments

    Report -

    Our Lets’ Talk… Accessing GP Practice Appointments engagement asked how the changes in accessing appointments at your GP Practice has affected you and your family. Read our report on what you told us.

  38. You and Your GP Practice – supporting you with minor ailments

    Advice and Information -

    Patients in Leicester, Leicestershire and Rutland are being supported to look after minor ailments themselves, as part of a new campaign called ‘You and Your GP Practice’.

  39. Andy Williams appointed as Chief Executive of our local Health and Care System

    News -

    Press release from LLR Clinical Commissioning Groups

  40. CQC finds improvement at Leicestershire Partnership NHS Trust, but calls for further progress

    News -

    From CQC press release 29 October 2021

  41. Accessing GP services in Rutland

    News -

    Rutland County Council are interested in understanding more about your experiences of accessing GP services

  42. Patients talk of cold waits outside the Uppingham Surgery

    News -

    The practice is at present undertaking various refitting and remodelling works. In response to our enquiry about patients who do not arrive by car having to endure cold waits outside the building, the practice makes the following statement:

  43. Primary Care Network: Patient Newsletter

    Advice and Information -

    Read the first Rutland Primary Care Network, patient-centred newsletter.

  44. Melton Mowbray Community and Primary Care Feedback

    News -

    Last year the local NHS in Melton Mowbray asked you to tell them about your lived experience of GP services in Melton, particularly looking at the impact of the pandemic. They are now looking at future healthcare needs for local people. 

  45. Share your views on local pharmacy needs assessment

    News -

    Pharmaceutical Needs Assessments are carried out every three years to ensure local pharmacy provision is meeting people’s needs. Share your views on the local pharmacy needs assessment.

  46. Annual Report 2021-22: Championing what matters to you

    Report -

    Our work over the past year has focused on ensuring that the public and patient voice is heard as early and loudly as possible in the development and transformation of health and care services across Rutland.

  47. GP Practices to close on the day of the Queen's funeral

    News -

    The local NHS has confirmed that GP practices in Leicester, Leicestershire and Rutland will be closed on Monday 19 September, as a mark of respect for Her Majesty The Queen’s passing

  48. What is a "virtual ward" and who can be cared for by the service?

    Advice and Information -

    A new service enabling patients to receive treatment at home instead of in hospital, is being extended to support patients with a wider range of health conditions in Leicester, Leicestershire and Rutland.