1. Healthwatch Rutland Board Meeting in Public 6 December 2022

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    If you would like to come along to our Board Meeting in Public this will be held online on the 6 December from 6:30- 8:30pm. ** PLEASE NOTE THIS HAS CHANGED FROM AN IN-PERSON MEETING TO ONLINE**.

  2. Healthwatch Rutland Board Meeting in Public 6 March 2023

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    Our next Board Meeting in public will be held virtually, on 6 March 2023, 6.30 to 8.30pm

  3. Experiences of the Urgent Care Centre in Oakham

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    Oakham Urgent Care Centre: Enter and View Report

  4. Leicester Royal Infirmary Emergency Department Visit Report

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    A look inside the Adults Emergency Department at Leicester Royal Infirmary

  5. Visit Report: Stamford Minor Injuries Unit

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    Find out what our Enter and View teams heard from people attending the Stamford Minor Injuries Unit

  6. Living with Dementia in Rutland

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    Are services in Rutland meeting the needs of people with dementia, their families and carers?

  7. Report: Living with Dementia in Leicester, Leicestershire and Rutland

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    We heard from more than 350 people across LLR living with Dementia, their families and carers, during our research project last Autumn.

  8. HWR Advisory Board Meeting in Public 3rd July 2023

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    Our next Board Meeting in public will be held virtually on 3 July 2023 from 6.30 to 8.30pm

  9. Our Volunteer Handbook

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    This handbook has been produced to help to introduce you to the work of Connected Together CIC (CTCIC) and the organisations it manages, including Healthwatch North and West Northamptonshire (HWNW) and Healthwatch Rutland (HWR).

  10. Lets Talk.... Maternity

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    Rutland women told us their experiences of Maternity Services in our latest "Lets Talk" themed engagement

  11. Our Code of Conduct with CYP

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    This Code of Behaviour must be used in conjunction with CTCIC’s Safeguarding Policies and Procedures.

  12. Our Confidentiality Policy

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    During their employment, in the case of directors, board members, staff, or in their capacity of volunteers, persons will most certainly have access to or have sight of documents and other information that is of a confidential nature.

  13. Our Customer Care Policy

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    This policy covers Connected Together CIC and all its contracts and managed organisations.

  14. Our Declaration of Interests Policy

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    Connected Together Community Interest Company (CTCIC) Board has overall responsibility for volunteers within CTCIC, its organisations, contracts, and subsidiaries,

  15. Our Enter and View Policy

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    The purpose of this policy and procedure document is to ensure that Healthwatch (HW) staff, volunteers and external stakeholders are clear when, where and how Enter and View is carried out.

  16. Our Environmental Policy

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    CTCIC recognises that under environmental legislation it has responsibility and accountability for its impacts on the environment created (both directly and indirectly) by our operations, services, and activities.

  17. Our Equality and Diversity Policy

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    Connected Together CIC is committed to encouraging equality and diversity among our employees and volunteers and eliminating unlawful discrimination.

  18. Our Harassment and Dignity Policy

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    This policy is intended to provide help and support to Connected Together volunteers who feel that they have been denied the right to be treated with dignity and respect.

  19. Our Health and Safety Policy

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    Connected Together (CTCIC) is committed to the health, safety and welfare of employees as defined in all current legislation and relevant codes of practice and guidance applicable to the services we provide.

  20. Our ICT Acceptable Use Policy

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    The purpose of this policy is to ensure that all ICT equipment used by Connected Together CIC, (from hereinafter referred to as CTCIC) and all contracts it holds is used effectively, safely, and legally

  21. Our Online and Virtual Meetings Policy

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    It is very important that every member of staff and volunteer who works with CTCIC/Local Healthwatch is aware of their role and responsibilities online and have clear guidelines under which to operate.

  22. Our Problem Solving Policy

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    Occasionally issues can arise when someone is volunteering with us. It is important to have procedures in place to help deal with any issues before they become bigger problems

  23. Our Safeguarding of Vulnerable Adults Policy

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    The purpose of this policy is to outline the duty and responsibilities of staff, Board members and volunteers in relation to the protection of vulnerable adults from abuse.

  24. Our Safeguarding Children and Young People Policy

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    This policy refers to children and young people (CYP). For the purposes of this policy a child, as defined by the Children Act 1989 and 2004, is anyone who has not yet reached their 18th birthday.

  25. Our Volunteer Travel and Expenses Policy

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    We want to be sure that everyone has an equal opportunity to take part in Connected Together activity and recognise that no-one should lose out through incurring costs associated with their volunteering.

  26. Our 2022-2023 Annual Report: Together we're making health and social care better

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    Our work over the past year has focused on ensuring that the public and patient voice is championed in the development of health and social care services to meet the needs of the Rutland community.

  27. Visit Report: Corby Urgent Care Centre

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    Our programme to understand more about how local urgent care services are meeting people's needs continued as Healthwatch Rutland recently visited the Corby Urgent Care Centre.

  28. HWR Advisory Board Meeting in Public 24 October 2023

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    Our next Board Meeting in public will be online, on 24 October 2023 from 3.30-4.30pm.

  29. Oakham Medical Practice Enter and View report

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    An independent, in-depth look at how patients have experienced Oakham Medical Practice in 2023.

  30. HWR Advisory Board Meeting in public

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    Our next Board Meeting in public will be online, on 8 January 2024 from 6.30pm to 8pm

  31. NHS Dentistry in Rutland in 2023

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    59% of respondents to our recent poll were unable to get an NHS dental appointment in the previous 12 months.

  32. HWR Advisory Board Meeting in public

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    Our next Board Meeting in public will be online, on 5 March 2024 from 6.30pm to 8pm - join us!

  33. Healthwatch revisits LRI ED: report of findings

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    We found some welcome improvements but more work to do in our revisit to the Leicester Royal Infirmary last Autumn

  34. NHS Dentistry in Rutland: Briefing Paper April 2024

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    Read our latest briefing paper calling for a place-based plan for improving dentistry in Rutland along with thorough public engagement.

  35. Oakham Minor Injuries Enter and View Report

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    Local residents talk to us about their experiences at the Oakham Minor Injuries Unit.

  36. Young Peoples’ Mental Health Report - August 2016

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    What the young people of Rutland told us and how we worked with them to make things better.