Healthwatch Rutland volunteers along with colleagues from Healthwatch Leicester and Leicestershire undertook Enter and View visits in November 2024 to the Leicester Royal Infirmary Ophthalmology Department.
People who pay for their own social care in Rutland (also called ‘self-funders’) highlight the strengths of current services and the need for better support during what can be a complex and emotional journey.
Healthwatch Rutland recent research finds significant concerns regarding NHS communication and administrative inefficiencies, which are causing distress and frustration for patients
To mark the occasion the hospital held a family fun day on 17 August in the grounds with bouncy castle, face painting, tombola, second hand book sale, and stalls giving health and care information.
During the year we continued to speak out to health and care providers to ensure that the views and needs of Rutland people are at the heart of decision-making on health and social care matters.