Enter and View report - Wisteria House Care Home, September 2017
Part of our local Healthwatch programme is to carry out Enter and View visits. Healthwatch Rutland authorised representatives carry out these visits to health and social care services to find out how they are being run and make recommendations.
Summary
In 2016 we commenced a programme of visits to all Care Homes in Rutland to look at the quality of life of residents. The visit to Wisteria House Care Home on 25 September 2017 was part of this series of visits.
Summary of findings:
- Wisteria House is a retirement home used by privately and council funded residents.
- The home has recently been extensively refurbished with a reported substantial upgrade.
- All rooms have en-suite toilets and hand wash basins, four have complete en-suite facilities.
- We were met by friendly staff and happy residents. Family members we talked to were very positive.
- Staff told us it was a good place to work and the manager reported low staff turnover.
- There is internet access, and electronic residents’ call button monitoring.
- Activities for residents appeared wide ranging.
- Residents are able to enter and leave the building freely and one of the two doors is equipped with a CCTV camera. The monitoring screen is located in the office which is staffed Monday to Friday.
Downloads
Wisteria House Care Home Report - September 2017
