Enter and View report - Manton Hall Care Home May 2017

Summary

In 2016 we commenced a programme of visits to all Care Homes in Rutland, to look at the quality of life of residents. A visit to Manton Hall on 19 May 2017 was a part of this series of visits.

Summary of findings:  

• Manton Hall is a care home used by both social care funded and self-funded residents. We were met by friendly staff and happy residents.

• Signage to the building is minimal.

• Internally the home presented as well maintained with interesting, thoughtful decoration.

• A number of good practice areas were identified. It is hoped that these can be shared with other local homes. Examples of good practice include: Extensive activities ‘Resident of the Day’ scheme. Ensuring that residents wishes were captured, and actioned where possible.

• A specific ‘beauty room’ would be beneficial for residents.

• Consideration could be given to the size of print on some displayed information such as the complaints procedure and the long-term menu.

• A couple of issues around ambulance attendances at the home were noted and will be raised with the East Midlands Ambulance Service (EMAS).