Local NHS assures patients health services are open and accessible

The NHS in Leicester, Leicestershire and Rutland (LLR) is urging patients to continue accessing health services for symptoms and conditions requiring medical care.
a nurse at a hospital

Patients requiring medical attention for serious conditions must seek treatment immediately.

Parents of sick children should also seek advice and treatment by phoning their GP practice in the first instance, NHS111 or in the case of an emergency, by accessing emergency services.

The local NHS has organised its resources and services to protect and effectively care for patients according to their symptoms, which may or may not be, coronavirus related.

GP surgeries in LLR have quickly responded to the coronavirus pandemic by changing the way in which they deliver GP services to protect patients from the spread of infection. Most routine face to face appointments have been cancelled although the most vulnerable patients and urgent cases may still be seen in person.

Patients should access GP services by phoning their practice or checking their practice website for further information on how to access care. Patients will be triaged on the telephone or via video link by a health professional and in some cases, patients will be asked to attend their practice. However, patients should not attend their practice without an appointment.

Find out more about how you can access specific services