Alzheimer’s Society local services update

Local Alzheimer’s Society teams continue to provide information, support and guidance to those who need it.
Elderly man and woman talking together at a Healthwatch event

To ensure the wellbeing of their service users, volunteers and staff, the Alzheimer Society have made some changes to how this support is provided. This may change depending on future government guidance, but at present the following is in place in our area:

Direct support for people affected by dementia:

  • All face-to-face and home visits have currently been suspended.

  • They will increase the number of keeping in touch telephone calls with service users to help support their wellbeing and guard against isolation.
  • They will be extending the operating hours of the national Dementia Connect Support Line. Trained advisors can be contacted via 0333 150 3456 for advice and guidance.

Group support:

  • All local group sessions have been suspended.
  • They are working with volunteers to develop ways to continue to support group members via other methods.

Online support:

  • Advice and guidance on a range of issues is available on the Alzheimer’s Society website.
  • It encourages people to join Dementia Talking Point. This is an online community where people affected by dementia can receive valuable support from people in similar situations. 

Further support:

  • People with questions about what they should be doing and how they should be interacting with people living with dementia at this time can access this guidance.
  • Any community groups or individuals that wish to support vulnerable adults during this time can contact Alzheimer’s Society for information and guidance. This includes how to access online Dementia Friends awareness sessions.

Alzheimer’s Society contact details:

Telephone: 0333 150 3456

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