Complaints and advocacy services
POhWER NHS complaints advocacy
If you would like support to help you complain about an NHS service you can access the free NHS Complains Advocacy service run by POhWER.
0300 200 0084
Cambridgeshire and Peterborough NHS Foundation Trust Patient Advice and Liason Service (PALS)
For community and specialist health services.
01223 219444
Freephone 0800 376 0775
www.cpft.nhs.uk/about-us/pals.htm
North West Anglia Foundation Trust (NWAFT) Patient Advice and Liaison Service (PALS)
For Peterborough City Hospital, Hinchingbrooke Hospital or Stamford Hospital.
01733 673405
www.nwangliaft.nhs.uk/advice-support/issues-and-concerns-pals/
Continuing Healthcare complaints and advocacy service
In depth specialist advice, advocacy and case management for people at any stage of the NHS continuing healthcare assessment, appeal or care planning process.
Beacon Advocacy, 10 Napier Court, Barton Lane, Abingdon, Oxfordshire OX14 3YT
0345 548 0300
Care Quality Commission
The inspectors and regulators of health and care.
CQC National Service Centre, Citygate, Callowgate, Newcastle Upon Tyne, NE1 4PA
03000 616171
Parliamentary and Health Service Ombudsman
We make final decisions on complaints that have not been resolved by the NHS in England and UK government departments and other public organisations. We do this fairly and without taking sides. Our service is free.
0345 015 4033
SENDIASS Rutland
SENDIASS Rutland offers free, confidential and impartial information, advice and support to parents and carers of young people aged 0-25 with special educational needs or disabilities (SEND) as well as young people themselves.
07977 015 674
