Enter and View report - Belton House Retirement Home, January 2017

Part of our local Healthwatch programme is to carry out Enter and View visits. Healthwatch Rutland authorised representatives carry out these visits to health and social care services to find out how they are being run and make recommendations.

Summary

In 2016 we commenced a programme of visits to all Care Homes in Rutland to look at the quality of life of residents. The visit to Belton House Retirement Home on 18 January 2017 was part of this series of visits.

Summary of findings:

  • Belton House is a retirement home used by privately funded residents and by the council for re-enablement. We were met by friendly staff and happy residents.
  • Disabled access to the building is challenging.
  • Internally the home presents as a converted country house with little evidence of recent redecoration/refurbishment.
  • There is no internet access for residents and only limited functioning electronic security for patients with dementia.
  • Activities for residents and information for residents and their families is restricted but an activities coordinator has been appointed.
  • The absence of a well understood and displayed whistle blowing policy could make the reporting of any lapses of care problematic

Downloads

Belton House Report - January 2017

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