Changes to repeat prescriptions administration at Oakham Medical Practice (OMP)
National NHS policy is promoting online methods of communication to streamline services and make access easier for patients. OMP are thus encouraging all their patients to use the NHS app, Airmid and Practice website where patients are able to do so. The more prescriptions that OMP can process from online submissions (e.g. from the NHS app) the quicker and more efficient prescription management will become for everyone.
If patients do not have the app or online access, but would like to get online, patient services staff in the Practice will be on hand to assist during periods when the reception is not too busy.
Of course, the Practice accepts that not everyone will be able to use the app for a variety of reasons. If this is the case, be assured that you will still be able to post your paper repeat prescription forms at the Practice.
The prescriptions box that was previously located outside the doors has moved to the main reception to enhance the security of patient information. Please ensure you bring your repeat prescription during Practice opening hours. Do not place prescriptions in the post-box outside, as the mail goes directly to the Administration Team, which may cause delays in processing your prescription.
If you already use an app or go online to order your repeat medications, thank you and please continue.
If you would like to get online you can download the NHS app on your smartphone or tablet via the App Store on your device. You can also access it in a web browser by logging in through the NHS website.
Find out more about the NHS app
If you would like help to get online, ask at the Practice reception – help will be available in less busy periods.
The Practice is also committed to creating a greener environment.
