Anglian Water Support

Within these uncertain times, many people are worrying about their finances. Anglian Water Support can help.
Women leaving health centre

Anglian Water’s specially-trained Extra Care support team can create personalised payment plans for their customers to budget, get some breathing space if you need some extra time to pay, as well as guide you towards other help and benefits available. With different tariff options, customers could be eligible for a discount of up to 50% on your water charges, depending on your situation.


Anglian Water’s Priority Services Register is in place to help lots of people with different needs and is completely free. By signing up, Anglian Water can: 

  • Prioritise your needs if there’s an interruption to your water supply
  • Help protect you against bogus callers 
  • Communicate in different languages, including British Sign Language
  • Send bills in alternative formats, including large print, audio and braille
  • Knock and wait, giving customers longer to get to the door

Customers can visit or call our specially trained Priority Services team on 0800 232 1951 to find out more and sign up for free support.


For more information check out the poster here:

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