What can you expect when visiting a pharmacy?

You should receive good-quality care that helps you to improve your health and well-being.
Two elderly women sitting in a pharmacy waiting for their prescription

The General Pharmaceutical Council sets standards for pharmacies to help make sure this happens. 

Here are the five principles and what they mean for you:

  1. The pharmacy must be managed safely and effectively 
  2. The staff working in the pharmacy must be competent and able to do their jobs
  3. The pharmacy premises must be suitable to provide pharmacy services
  4. The pharmacy must supply medicines and provide other services safely and effectively
  5. The pharmacy’s equipment and facilities must be safe and effective

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