Your voice counts

01572 720381

Welcome to Healthwatch Rutland

We are here to make sure your views on health and social care services are heard. Sign up to receive regular news and information; and use the talk to us form to leave comments about services. Access our current newsletter here.

The Information page tell you how to find out more about health and care services, and where to go for further help and advice.

Complaints about Health & Social Care  This link takes you to our recent press release.  For more information about how to complain effectively about health and social care services please visit the link below


If you need help and support to make a complaint about NHS services you can contact POhWER.

POhWER is an Advocacy Service that is completely independent of the NHS and is governed by users of the NHS and other public services.


Healthwatch will give people a powerful voice locally and nationally. At a local level, local Healthwatch will work to help local people get the best out of their local health and social care services. Whether it's improving them today or helping to shape them for tomorrow. Find out how we can help you.

Watch our video, What is Heathwatch?

Meet the Team

Call or visit the office 01572 720381, and speak to our Chief Executive Ali Burrow-Smith.  You can also email: This email address is being protected from spambots. You need JavaScript enabled to view it. .

The Board of Directors are all volunteers and supervise the work plan, deciding which issues we take up and how to best take them forward. Find out more about what we do.

Find Information about Health and Social Care

We provide an information service to help signpost people to health and social care services.

Complaints about Health & Social Care.

Browse this Website

Click on the tabs above to look at the range of services we offer.

Download this file (Dementia Sept 2014.pdf)Dementia Special[ ]996 kB
Download this file (HWR__AGENDA_21 11 14.pdf)HWR__AGENDA_21 11 14.pdf[Board Meeting Agenda 21st Nov]109 kB
Download this file (The Rutland Dementia Pathway DRAFT.pdf)DRAFT Rutland Dementia Care Pathway[ ]288 kB

Latest News

Newsletter 2014/15

2015 heralds the start of what will be our 10th month as Healthwatch Rutland. One of the most frequent questions we have been asked in 2014 is: “What is Healthwatch?”

Healthwatch is unique in that their sole purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf.

Download 2014/15 Newsletter

Be Prepared for Winter

Winter warning

More than 30 agencies are working together to encourage people in Leicester, Leicestershire and Rutland (LLR) to prepare themselves properly for winter this week.

Visit the My Rutland website for more information

HW LLR Joint Response UHL Quality Account 2013 - 2014

This is a joint response on behalf of Leicester City, Leicestershire and Rutland Healthwatches; we consider that the Quality Account for 2013/14 as a whole and the opening Statement from the Chief Executive in particular presents a very balanced picture, explaining exactly what is a Quality Account, and highlighting those things done well and those where performance has fallen short of expectations.

UHL have made much of their 'Quality Commitment', with three key strands of work - saving more lives, reducing avoidable harm and improving patient experience. There is more the Trust needs to do to understand the key drivers of mortality and further improve its mortality rates. UHL has done very well in tackling bed sores, falls and infections, especially clostridium difficicle and MRSA.

Download the full article (PDF).