Healthwatch Rutland is the voice of the people of the county on all aspects of health and social care. Our aim to make sure your views on these crucial services are heard. We listen to your concerns and echo those to the decision makers in the NHS and Rutland County Council.

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What we do

Throughout the year we hold regular roadshows, public Board meetings and other events to hear what you have to say. We also carry out specific reviews on topics that we know are a concern to people. These include maternity services, ambulance services and the mental health of young people. We also carry out inspections of GP and hospital services used by the people of Rutland, making recommendations for improvement and monitoring progress.

Healthwatch Rutland relies on the help and support of volunteers across all our activities and there are always opportunities for people to give as little or as much time as they can spare.

If we are to ensure that the people of Rutland receive the best possible health and social care we need your help. The more people who contribute to our activities and the more people who tell us what their concerns are the stronger an advocate for change and improvement Healthwatch Rutland will be.

About us

Healthwatch Rutland has three main responsibilities:

  • To listen to the views and concerns of people in Rutland on health and social care services
  • To influence and improve the way that health and social care services are provided locally
  • To help local people find out about the services available that meet their needs

We believe that the experiences of people who use them should be at the heart of health and social care services. We provide an opportunity for local people to have a powerful voice on the health and social care services they use. Through our network of committed volunteers, and good relations with existing voluntary and community groups, we work to listen to what local people think about the services they use and work with providers to change and improve them. We help people get the best out of their local health and social care services. Whether it's improving them today or helping to shape them for tomorrow.

How we work

We gather first-hand experience from the people of Rutland and develop them into recommendations for the local health and social care authorities and information we share helps them make important decisions about your local services. We sit on the local Health and Wellbeing Board which gives us the power to influence local decision-making about health and social care.

We use the information we gather to spot important local issues and trends and we carry out our own research into those issues that need more investigating, working closely with existing voluntary and community groups and the authorities. We need to prioritise which issues we focus on. In particular, we want to make sure we represent the voice of the seldom heard, the vulnerable, and those in isolated communities.

And, most importantly, we have powers in law which give us influence. We will feed back what we discover to the authorities, who have a legal responsibility to use our findings to shape and improve services. This means you can be reassured that your views really do count.